Warranty
Thank you for your order with EuroSport Tuning. We pride ourselves in only carrying parts and products that we believe in. The hand selected parts in our catalogue meet certain standards in engineering and quality. All parts sold in our store are of high quality design, and materials. That being said, we do offer assurance in the rare instance of manufacturing issues. Should you have problems with the parts you order from us, we've got you covered!
Every part sold in our online store is covered by a manufacturer's warranty. The only parts not covered are those made for racing, rallying, or off-road use. Manufacturer's warranties never cover parts that have been improperly installed, or altered in any way. Warranties are also non-transferable.
If you believe a part you purchased from us is defective, you must Contact our customer service team for a RMA number. 905-825-9334
There are two options for most warranty claims:
- Customer pays 100% for New replacement product(s) to be shipped. Customer then ships back the warranty product(s) to EuroSport Tuning OR our supplier. Once product(s) are received, inspected and deemed defective a replacement or repair will be issued for the full product(s), shipping not included.
- Customer ships the product(s) back to EuroSport Tuning OR our supplier for inspection. Upon warranty verification new or repaired product(s) will be shipped to the customer. If the failed product has already been replaced with a new product from another source EuroSport Tuning will issue a store credit for the warranted product upon receipt.
It is at the sole discretion of the manufacturer to make determinations about defects. Some manufacturers require a proper shop diagnosis / paperwork with a description of the problem/defect in order to be submitted for warranty review. All products must be returned in the original packaging, including labelling, paperwork, hardware, etc.
Warranties are non-transferable, and only apply to the original purchaser of the products(s). EuroSport Tuning will only replace or repair warranty products at our discretion. Refunds are not provided for any warranty transaction.
All products returned for warranty inspection are subject to testing and in some cases may require that the products are sent to the manufacturer for inspection. EuroSport Tuning does not guarantee that any products will be warranted until this process is complete. In some cases warranties will be denied and EuroSport Tuning must return the product(s) at the expense of the customer.
EuroSport Tuning is not responsible for any damages that may have occurred by using the products that we sell. EuroSport Tuning does not pay for consequential, incidental and contingent damages or costs incurred of any kind, including the cost incurred directly or indirectly in relation to products sold by EuroSport Tuning including labour or product coverage. This includes but is also not limited to duties, taxes, and brokerage fees for foreign shipments. EuroSport Tuning will only replace the defective product that was originally purchased from EuroSport Tuning once it has been verified that this product is faulty and we have confirmed that the product is within its warranty period. Products that may have been damaged or lost as a result of a faulty product or improper use will not be replaced by EuroSport Tuning under any circumstances. EuroSport Tuning will only ship replacement products to the original address that the product(s) was shipped to. The customer is responsible for the cost of returning any product(s) for warranty inspection or repair. Shipping charges are non-refundable.
Upon purchase customers agree to all terms and conditions set forth above. EuroSport Tuning reserves the right to act to its own discretion at any time, in EuroSport Tuning's best interest.